How it works

From reservation to everyday movement.

No showroom visits, no flat-pack weekends, no drilling into your walls. Here's exactly what happens between reserving your installation and your child's first climb — and every promise we make along the way.

Refundable reservation · No drilling · Professionally installed · GTA launch

01

Reserve your installation

Choose your plan — Explorer, Climber, or Adventurer — and reserve with your first month at the launch rate. That payment is held as your reservation and applied to your first month of membership once your gym is installed. It's fully refundable any time before installation, so you're holding a place, not taking a risk.

Refundable any time before install · no deposit today
02

We confirm your space

Before anything ships, we confirm your ceiling height and footprint — condos, townhomes, and basements included. If your reserved plan won't fit safely and comfortably, we move you to one that does, or refund you in full. You'll never be locked into equipment that doesn't suit your home.

If it doesn't fit, we adjust or refund — your choice
03

We install it professionally

Once your installation date is confirmed, we collect the refundable $700 Care Bond and send the full agreement — then a trained team arrives with everything, installs your free-standing gym without a single hole in your walls, checks every connection, and places the safety mat. Our typical installation goal is 45–60 minutes. You lift nothing.

Care Bond collected only after your date is confirmed — never at reservation
04

Settle in — your 14-day comfort period

Every family gets two weeks after installation to see how Playdapt fits real life: the morning climbs, the after-school energy burn, the snow-day rescue. If it's not right for your family — any reason — tell us within 14 days and we'll collect it with a full refund.

Full refund available for 14 days after install
05

Your membership begins

Monthly membership starts only after your gym is installed — never before. Your first month is already covered by your reservation, and your launch rate is held for your full 9-month term. After that, you're month-to-month with 30 days' notice.

Billing starts after installation — never before
06

Upgrade, swap, or return as they grow

Children outgrow equipment; they don't outgrow movement. When your child is ready for more, we swap your gym for the next configuration — the swap itself is free, and your monthly simply moves to the new plan's rate. And whenever you're done, we collect everything and leave the room exactly as we found it.

Free swaps · clean removal · grows with your child
The standard we hold ourselves to

The promises behind every install.

These aren't features. They're the standards we hold ourselves to in your home.

No wall drilling

Free-standing and stable by design. No holes, no anchors, no repairs when it leaves.

Trained installation team

Every gym installed and safety-checked by our team — never couriered in a box.

45–60 minute install goal

In and out within the hour for a typical installation, with a clean space behind us.

Removed cleanly

Designed from day one to come out as gracefully as it went in — your home exactly as it was.

Safety testing before launch

Safety certification and third-party testing are part of our launch process before family installations begin.

One more thing

We're a small Canadian team installing for our first twenty Founding Families, and we'd rather under-promise than over-sell. Every rule on this page — the refundable reservation, the Care Bond timing, the comfort period — is written into the short agreement you sign when you reserve. No fine-print surprises.

Questions before you reserve? Write to hello@playdapt.com — you'll get the founder, not a ticket queue.

Ready when you are.

Reserve your installation in about five minutes — and stay fully refundable until the day it arrives.

Reserve your installation

Refundable reservation · No drilling · Professionally installed · GTA launch